Student Worker - IT Infrastructure

Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed.

Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students.

Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

JOB TITLE

Student Worker - IT Infrastructure

JOB DESCRIPTION SUMMARY

This position provides an excellent opportunity for Florida Poly students to gain valuable professional experience with the University IT Infrastructure team that complements their educational programs and degree goals.

If desired, this professional experience can fulfill the University's Professional Internship Experience requirement.

In this role, the student will support both ongoing projects and daily operations while collaborating directly with IT engineers. The opportunity will encompass various aspects of IT infrastructure operations and support within the University's ITS division, working side by side with ITS professionals as valued members of the project team and operational work groups.

This position will work on highly technical assignments that demand a rapid understanding of complex concepts. Therefore, strong technical skills and a comprehensive grasp of a wide array of technical concepts are essential. Ideal candidates should be eager to learn new things, capable of quickly assimilating complex information, recognizing the implications of their work, and knowing when to seek assistance from senior engineers.

JOB DESCRIPTION

RESPONSIBILITIES AND DUTIES:

Responsibilities may vary based on available projects and the preferences of the applicant. While candidates are encouraged to express their areas of interest, they must be adaptable and willing to assist with any aspect of the role. The following categories represent general tasks the applicant may undertake, but this list is not exhaustive:

* Network

* Perform switch configuration changes such as configuring access ports with proper VLANs or enabling a switch port.

* Replace hardware/equipment such as access points, phones, switches, battery backups, PDU's, or cameras.

* Run and terminate low-voltage cabling in buildings.

* Trace and patch in network drops as needed.

* Systems

* Monitor IT Infrastructure to ensure reliability, availability, and scalability.

* Perform routine tasks with the telephony system.

* Assist with management of Linux and/or Windows servers.

* Security

* Configure system baselines and reports with security.

* Create dashboards and reports defining

* Maintain and improve the security posture of network systems, promptly addressing issues, vulnerabilities, and security requirements in alignment with regulatory guidelines (PCI, CIS, NIST).

* Documentation and Knowledge Sharing:

* Develop and maintain comprehensive technical documentation for use by operations, support teams, and end users.

* Update or create diagrams of infrastructure systems including traffic flow, rack diagrams, building infrastructure location maps, and physical and logical network diagrams.

* Share…