Operations Manager

Operations Manager | Ridge Energy Savers | Lake Wales, FL

Lead with Integrity. Build for the Long Term. Make a Real Impact.

For over 51 years
, Ridge Energy Savers has proudly served the Lake Wales community with honest, reliable, and expert HVAC and generator services. As a second-generation, family-operated business
, we’ve built our reputation on integrity, quality craftsmanship, and a genuine commitment to doing right by our customers - values that are as recognizable as our iconic red service vehicles.

We’re seeking an experienced Operations Manager to help lead our growing team and ensure our day-to-day operations continue to reflect the high standards our customers expect. This role is ideal for a hands‑on leader with experience in the home services industry (HVAC, electrical, or related trades) who can balance people leadership, efficiency, and financial performance.

• Oversee daily operations across service, installation, and support teams to ensure efficiency, quality workmanship, and exceptional customer experience.
• Partner with ownership and leadership to develop, manage, and monitor budgets, including operational and financial performance.
• Analyze operational data and KPIs to identify opportunities for process improvements, cost savings, and growth.
• Lead, mentor, and support department managers and team members, fostering accountability and professional development.
• Collaborate on staffing plans, scheduling, and resource allocation to support business needs.
• Ensure compliance with safety standards, licensing requirements, and company policies.
• Support hiring, onboarding, training, and performance management efforts across departments.
• Promote a positive, team‑first culture rooted in trust, service, and long‑term relationships.

• 5+ years of leadership experience in the home services industry (HVAC, electrical, generators, or similar).
• Proven experience managing operations, teams, and budgets.
• Strong understanding of field service operations and customer service best practices.
• Excellent leadership, communication, and problem‑solving skills.
• Comfortable using operational software and data to drive decisions.
• Ability to balance strategic planning with hands‑on, day‑to‑day leadership.
• Valid driver’s license and clean driving record.

At Ridge Energy Savers, we don’t just complete jobs - we build lasting relationships with our customers, our employees, and our community. If you’re looking for a leadership role where your work truly matters and your values align with a company built on trust and service, we’d love to meet you.

Apply today and help lead a company that’s been protecting comfort and reliability in Central Florida for over five decades.

Ridge Energy Savers is an Equal Opportunity Employer. All candidates must pass a comprehensive pre‑employment screening, including criminal background and DMV review.