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Customer Service Jobs in Jamaica
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over 3 months ago 1. Chat Consultant | Contact Center Job in Kingston - Jamaica

Customer Service, Sales

Position: Chat Consultant | Contact Center | TOP compensation - SpyTec International, headquartered in NYC, NY is looking for A - Player...
Skills Needed: COMPETENCIES

Technical Capacity
- Fluent English. Familiar with basic website navigation, WPM over 40 and excellent written and communication skills.

Organization
- Must be organized for effective time management and use of resources; must be detail-oriented.

Learning Orientation
- Must have a desire and willingness to continuously learn and grow professionally

Flexibility
- Must be able to adapt to changing business needs as the company grows; Must be able and willing to work overtime as needed

Ethical Conduct
- Must uphold and enforce the company’s ethical standards and comply with all applicable laws

Problem Solving
-  Must be able to use independent judgement, provided resources and research to solve problems as they arise

Collaboration
-  Must work well with other departments/functions

Communication
- Must communicate effectively to employees, vendors and customers; Must speak, write and read English at the necessary level to safely and competently perform all job duties

Sales
- Must be able to adequately probe the customer’s needs and utilize their tools and resources to make appropriate recommendations to satisfy the customer’s need

EDUCATION
High school diploma or GED

EXPERIENCE
1.    At least two (4) yeas call center experience

a.    Two (2) years minimum with chat and sales experience
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Chat Consultant | Contact Center Job

Posted by SpyTec International
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