Fair Representative - Seasonal​/Part-Time - Kalamazoo, MI

Job Responsibilities

Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions, and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.

Interact with potential and existing VSP members directly in a group setting or one-on-one, helping them understand the necessity of annual eye exams, the choices in the plans provided, and the true value of VSP as their benefits provider.

Provide visitors with plan information, answer any questions about the plans offered, and refer members to Customer Service for any issues that can't be answered onsite.

Interact with Vision Care Marketing and Sales to confirm fair/plan details and ensure materials arrived and representation meets expectations.

Give presentations on the VSP benefit and collaborate with Vision Care Sales on presentation details and expectations.

Provide fair details and feedback electronically after the fair.

Assist in the collection and facilitation of information or data as requested by VSP.

Maintain inventory of materials necessary to represent VSP at fairs.

• The insurance industry or human resources experience is ideal.
• Previous experience working in customer service, HR/benefits, or health insurance preferred.
• Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask.
• Excellent communication skills with all levels of people within an organization.
• Flexible and able to quickly and effectively change priorities and direction.
• Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting. Ability to adapt and be flexible with varying client needs.
• Access to personal cell phone and email, and proficient with the internet.
• Access to personal webcam and audio to participate in virtual events.
• Can comfortably set up and manage user account information on multiple online tools.
• Show valid proof of auto insurance.
• Ability to plan and schedule travel and out-of-town accommodations.
• Ability to lift 25 pounds.
• Business attire required (VSP Polo shirt provided) unless directed otherwise.
• Ability to walk or stand 90% of the day as needed when attending onsite events.
• Bilingual (English/Spanish) is not required but a plus.
• Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents:
Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.