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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Executive-Level Complaint Specialist – Customer Priority

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Sky UK Limited
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Sky UK Limited is seeking a Customer Priority Specialist (Complaint Expert) responsible for managing complex, high impact customer complaints. This role requires handling escalated cases, providing clear written responses, and working flexibly across various channels. The ideal candidate will have proven experience in customer service, strong communication skills, and the ability to navigate high-pressure situations. The position offers hybrid working options and a range of benefits including health insurance and discounts on Sky products.
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