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Office Manager​/Customer Service

Job in Laois - Ireland
Posted by FRS Recruitment
Full Time position (Ref. #27165LG)
Listed on 2019-09-28
Salary 25000 EUR Yearly EUR 25000 YEAR
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep
  • Administrative/Clerical
    Entry Level Office, Office Administration, Office Coordinator
Job Description & How to Apply Below
We are recruiting for a Office Manager with experience in Customer Service to join a globally franchised business with over 30 year's experience and a presence in five countries. This position is based in Laois/Offaly area.

The successful candidate will provide full administrative and customer service support to all areas of the business. And will be responsible for acting as a liaison between customers (internal & external), providing operational support and assist in the day-to-day smooth running of the organisation.

Duties:
* Open,maintain and update customer accounts when required
* Use the CRM ( Customer Relationship Management System )
* Resolve product or service problems / customer complaints
* Ensure timely management and closure of all customer service queries / issues
* Office Administration
* Provide timely reports and documentation when required
* Ensure compliance with policies and procedures
* Efficient filling of records and documents
* Supervise banking and batching of sales

Skills and Experience;
* Experience working in Customer Service/ Office Administration
* Office Management experience
* Professional telephone manner
* Organisation and communication skills
* IT Skills - Computer literate
* Ability to multi task

If you have a pro active attitude and a friendly outgoing personality then this role could be the ideal fit for you.

Full training and competitive salary on offer.

To Apply:
Phone calls to Louise on 086 4670069

Send your CV through the attached link

Salary: €25000 - €30000 per annum
Position Requirements
High School
Contact Information
Contact Name: FRS Recruitment
Preferred method of contact: Email with CV via Application Box below.
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