Foreign Exchange Wire Specialist

Job Summary

This is a full‑time, in‑office position in the Foreign Operations department. The Foreign Exchange Wire Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the "IBC Experience". Duties must be carried out accurately and efficiently in a fast‑paced environment and in accordance with office procedures. Superior customer service with a "We Do More" attitude is a must.

This role provides an excellent opportunity for a career‑oriented individual.

• Delivers the IBC Experience by providing prompt, efficient and friendly customer service.
• Informed of daily currency exchange market rates.
• Provides exchange rates to customers requesting wires in foreign currency.
• Negotiates exchange rates with customers/prospects.
• Creates FX quotes and initiates wire processes through the Wire Transfer application.
• Provides verbal disclosures to customers to comply with regulatory requirements.
• Assists Foreign Exchange Traders.
• Other duties as assigned.

• Strong sales skills.
• Knowledge of major world currencies and their value in relation to the U.S. Dollar.
• Strong written and oral communication skills in English and Spanish.
• Ability to process transactions accurately and efficiently.
• Proficient in computer skills and knowledgeable in Microsoft Office and its applications.
• Bilingual, fluent in both English and Spanish.
• Basic math skills and ability to use calculator functions.
• Analytical skills, with attention to detail.
• Team player.

High School Diploma or GED equivalent. Prior sales or office work experience a plus.

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k)
• Profit Sharing Program
• Vision, Dental, Disability
• Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays