Desktop Support Technician

This position will provide IT support for our clients’ labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.

• Software & hardware support
• Systems maintenance
• Systems upgrades
• Technical implementation reviews with customer and peers
• Knowledge documentation & review
• Identify gaps in process and propose ideas to improve efficiency
• Infrastructure support of small/local environments
• Coordinating cross‑functional work activities with peer groups
• Customer communications regarding systems outages and maintenance activities

Required:

High school diploma or equivalent.

• Government Security Clearance is a nice to have but not required.
• Candidate should have at least 2+ years of medium/large enterprise experience in at least two of the following:
• Client computer hardware support
• Customer service
• Windows (XP or newer OS)

• Linux Operating Systems

• Desktop, PC technician
• Customer service
• Help desk support, phone support
• MS Office, Office 365
• Active Directory
• Trubolving

Strong customer service skills. Team player mentality. Patience and problem‑solving skills.

This is a contract position based out of Largo, FL.

The pay range for this position is $23.00 – $23.00 /hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave (PTO, vacation or sick leave)

This is a fully onsite position in Largo, FL.

This position is anticipated to close on Jun 12, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance
:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector
:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.