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Seasonal Customer Service Agent

Job in Las Vegas - NV Nevada - USA
Posted by Sutherland
Full Time position (Ref. #18006522)
Listed on 2019-04-19
Job specializations:
  • Customer Service
    Customer Service Rep, Entry Level Customer Service, Web Support
  • Sales
    Sales Representative
Job Description & How to Apply Below
Sutherland is seeking a motivated and passionate person to join us as a Seasonal Customer Service Agent. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! In this role you would support all aspects relating to our client specific services. Answering inbound calls to provide exceptional customer service to consumers calling in for a variety of different situations. Consultants will be required to listen effectively, diagnose issues quickly, build rapport with customers and ask questions to identify needs. The ideal candidate must be customer service oriented with a genuine desire to help customers.

Role Profile
• Provide an exceptional customer experience by ensuring our customers are always the #1 priority
• Determine customer needs based on personal features and other
• Maintain professionalism always representing our client to the highest standard
• Ad to training and development opportunities provided by managers
• Meet all call Quality Assurance requirements
• Participate in ongoing coaching and training sessions to ensure success in the position

We Will Give You:
• Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
• The chance to work with people who will become your second family
• A workplace that’s never boring
• The opportunity to make someone’s day, every day
• Rewards and recognition as you blaze your own trail and ignite your career
Position Requirements
High School,   1 to 2 Years work experience
Our most successful candidates will have:
• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred
Additional Information / Benefits
Sutherland is a drug free workplace.

HIVE095 18006522
Contact Information
Contact Name: Sutherland
Contact Phone: 5852950800
Preferred method of contact: Email with CV via Application Box below.
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