Technical Writer

Client has a unique position available for a Technical Writer I. The successful incumbent will be joining our highly qualified team of professionals to create, revise and maintain clear, accurate and user-friendly technical documentation to support products, systems and internal processes. This role collaborates with subject matter experts and cross-functional teams to translate complex technical information into documentation that meets corporate, regulatory and end user needs.

During your role as a Technical Writer I, you will be responsible for the following:

• Create and update basic technical documentation including user guides, installation steps, API notes, and feature descriptions.
• Collaborate with engineers to gather information, clarify requirements, and ensure documentation is technically accurate.
• Maintain and edit existing documentation to improve clarity, consistency, and formatting while following established templates.
• Assist in documenting new features, product changes, and release notes under the guidance of senior writers or engineers.
• Organize documentation structures, ensuring content is easy to navigate and aligned with documentation standards.
• Produce diagrams, screenshots, and visual aids that support explanations and improve overall document readability.
• Perform quality checks on documentation to ensure accuracy, grammar, style consistency, and compliance with writing guidelines.
• Update internal knowledge bases, how‑to guides, onboarding materials, and troubleshooting content.
• Participate in review cycles by receiving and incorporating feedback from engineering, product, and QA teams.
• Support documentation version control practices including branching, merging, and publishing documentation changes.
• Help maintain documentation tool chains, such as content management systems, markdown repositories, or documentation generators.
• Contribute to improving documentation processes by suggesting refinements to templates, style guides, or workflows.
• Assist in creating training materials, internal job aids, or quick reference guides for cross‑functional teams.
• Learn and apply best practices in technical writing, information architecture, and structured documentation formats.
• Collaborate on localization or translation tasks by preparing content for internationalization.
• Shadow senior technical writers to gain experience in planning, structuring, and executing complex documentation projects.

• Bachelor’s degree in Technical Communication, Computer Science, or related field.
• No experience necessary
• Basic understanding of software development concepts. Familiarity with documentation tools (e.g., Ascii Doc, Adobe Pro, Adobe Robohelp or similar).
• Excellent written and verbal communication skills.
• Basic knowledge of version control systems (e.g., Git).
• Familiarity with Agile development practices. Attention to detail and organizational skills.
• Analytical thinking and problem-solving aptitude.
• Ability to work collaboratively and take direction.