Customer-Focused Loan Clerk Position

Join the City of Laval as a Loan Clerk, where you will enhance library accessibility for citizens. This role centers on customer interaction and literature management in a vibrant environment.

As a Loan Clerk, you will lend and return library materials, manage subscriptions, and assist community members with their inquiries. A minimum of one year in a customer-facing role is required, alongside a high school diploma. Proficiency in French is crucial, while knowledge of English is advantageous.

Key Responsibilities:

• Facilitate lending and returning of library documents

• Maintain organized shelving of library materials

• Answer customer inquiries about library services

• Support subscription management and updates

• Provide information on library hours and events

Requirements:

• High school diploma (DES) required

• At least one year of relevant customer service experience

• Excellent French communication, English is a plus

• Comfortable with computers and technology

• Proficient in Microsoft Office applications

Contribute to an inclusive library environment in Laval as a Loan Clerk.
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