Counter Sales - Bearings & Power Transmission

331 Chesley Dr, Saint John, NB E2K 5P2, Canada

• Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
• Provide reliable updates on product availability, shipment status, and delivery timelines.
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
• Help maintain an organized, stocked, and professional counter area.
• Build and maintain strong relationships with new and repeat customers.
• Provide back‑up support in the warehouse with shipping, receiving, moving inventory & assist with scheduled physical inventory counts as requested.
• Perform other duties as assigned.

• 2 or more years of experience in an Inside Sales role is strongly preferred.
• Preference will be given to individuals with experience working in/around bearings, power transmission, & other industrial components/systems or related.
• Strong customer service & solutions focus with professional demeanor.
• Collaborative and able to develop/maintain relationships with ease inside & outside the organization.
• Excellent verbal and written communication, listening, negotiation, and phone skill.
• The ability to effectively read technical documentations, then capture and communicate findings & specifications.
• High integrity with strong ethical standards.
• Proven problem‑solving, analytical, and organizational abilities with strong attention to detail.
• Comfortable in a fast‑paced environment; able to multitask and adapt to changing priorities.
• Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21).

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well‑being.
• An employer‑matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.