Travel Administrator

Travel Administration Executive

£25,000 | Full-Time | Monday-Friday (Occasional Weekends)

Are you highly organised, detail-oriented, and passionate about delivering excellent customer service?

We're looking for an Administration Executive to join our busy and growing team. This is a varied role where you'll support day-to-day business operations, manage booking administration, liaise with customers and colleagues, and help ensure everything runs smoothly behind the scenes.

Key Responsibilities

Quality check bookings and documentation before confirmation
Amend and update customer bookings
Process tickets and maintain accurate reports
Issue customer documentation and invoices
Manage after-sales enquiries, amendments and refunds
Monitor outstanding balances and follow up payments
Respond to customer and internal team queries
Provide administrative support across multiple departments
Assist with sales support during busy periods
Maintain accurate records and internal systems

What We're Looking For

Previous administration or customer service experience
Exceptional attention to detail and accuracy
Strong organisational and time-management skills
Excellent written and verbal communication
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and general computer systems
A positive, proactive approach and willingness to support the wider team

What You'll Get

Competitive salary of £25,000 - £27,000 DOE
Varied and rewarding role within a supportive team
Opportunities to develop your skills and experience
Friendly and professional working environment

If you're looking for a role where you can make a real impact and be part of a busy, customer-focused business, we'd love to hear from you. Click to apply or send your CV to (url removed) or call Nichola on (phone number removed)