Technology Support Analyst

expertise. By sharing knowledge and supporting colleagues, you will contribute to our delivery of outstanding financial advice.

This role is perfectly suited to those at the beginning of their career in IT or technology. You'll gain hands-on experience in a supportive environment, with opportunities to build your skills, grow your confidence, and develop your professional At Lloyds Wealth, you'll be empowered to proactively improve our IT service by identifying opportunities and suggesting practical solutions. You'll play a key role in delivering a consistently high-quality experience for colleagues.
** Responsibilities
* *** Requirements
* * To be successful in this role you will:

Have experience of providing IT support, both remotely and deskside.

Demonstrate strong interpersonal skills to ensure a high-quality service and resolve colleague issues in a timely manner.

Have an understanding of IT Service Desk processes and procedures, including experience of using a service management toolset.

Have a passion for technology, supported by practical or extracurricular experience.

Have demonstrable experience of supporting and using collaboration tools (Voice, Video, SharePoint, Email) and also the MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, One Drive for Business)
Demonstrate sound written and verbal communication skills and the ability to communicate technical information to colleagues at all levels regardless of their technical knowledge

Have a desire to learn and expand your knowledge as well as sharing your knowledge with colleagues, contributing to their development.
* ** Generous Holiday Entitlement:
** 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days.
* ** Health & Wellbeing:
** Company-paid Private Medical Insurance, Life Insurance, and Health Screening.
* ** Company Pension Contribution:
** A matched pension contribution of up to 15% of your base pay.
* ** Cash Allowance:
** Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support.
* ** Bonus Opportunity:
** Dependent on individual/company performance (eligible after 3 months' service)
* ** Financial Advice**:
Access to free financial advice to help secure your financial future.

Lloyds Wealth aims to improve the way financial advice is offered by making it more affordable, accessible and impactful for more people. If you need more insight about what it's like to work here, check out ourIf there is no suitable role for you now, keep checking in. New roles come live all the time and they don't always stick around for long!
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