Senior Underwriter

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward.

Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Are you ready to take your underwriting career to the next level?

Pen Underwriting is looking for a Senior Underwriter to join our Risk Managed Commercial team. This is your chance to work with a dynamic team, manage a diverse portfolio, and make a real impact in the insurance industry.

The role will focus on underwriting and servicing new, existing or both new and existing accounts.

You’ll have the opportunity to grow your expertise, mentor others, and contribute to our success.

• Manage and grow a portfolio of renewal accounts, working closely with clients to address rating and adjustment enquiries.
• Develop new business opportunities, ensuring excellent outcomes for clients, brokers, and insurers.
• Evaluating risks, handling technical claim cover requests, and liaising with brokers, insurers, and internal teams.
• Review and approve referrals from Underwriters and Assistant Underwriters.
• Operating within your delegated underwriting authority.
• Mentoring and training junior team members, sharing your expertise to help them grow.
• Developing a deep understanding of Pen’s coverage offerings.
• Analysing and interpreting data to compile statistics.

• CII/Dip CII qualification or equivalent, with A-Level education or similar.
• Underwriting experience in servicing accounts, use specialist technical knowledge to handle claim queries, ensuring a connected service.
• Firm grasp of risk exposure, able to determine the acceptance criteria and risk classifications in a range of complex or unfamiliar situations.
• Experience in underwriting and servicing accounts, including handling claim queries.
• Proactive communicator with strong negotiation skills and a keen eye for detail.
• Strong trading and negotiation skills ensuring excellent outcomes for the customer, brokers, Pen and Insurers.
• Experience of planning and prioritising client renewals and seeking new business opportunities.
• Analytical and problem-solving skills.
• A positive, team-oriented attitude with a commitment to delivering excellent service.
• Eligibility to work in the UK.

#LI-EO1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation.…