Network Operations Specialist

Are you bored with your current IT role? Do you love network technology and solving technical problems? Do you love to learn and utilize new tools, systems, and understand numerous brands of equipment, instead of the same infrastructure over and over again? Do you have a mind that can recommend long term solutions, not just temporary break-fix adjustments? Do you have the professionalism to act in an advisory capacity to our customers throughout the US?

If that sounds like you, let's talk.

A well-established, national MSP with local office in Lenexa, KS is searching for highly qualified IT network professionals to join its team. With a history of excellence and a strong focus on innovation, the company values dedicated individuals eager to contribute to its ongoing success. Committed to fostering growth and collaboration, the organization brings a wealth of opportunity for individuals who like to roll up their sleeves to get things done.

This full-time, hybrid role (75% remote, 25% onsite), located in Lenexa, KS, is for a Network Operations Specialist. The role involves managing and maintaining client network infrastructure to ensure optimal performance. Tasks include monitoring and troubleshooting network operations, providing technical support, addressing network issues, and collaborating with cross-functional teams to resolve problems efficiently. Occasional travel for implementation planning and onboarding assessment is required.

The role can be remote or in office, but does require the ability to be in office for occasional special projects. Required travel is minimal, but preference will be afforded to those willing to travel to client sites regularly.

• Minimum 3 years experience in managing IP-based networks in the healthcare space working in Network Administration, Computer Network Operations, or an MSP environment.
• Working knowledge and practical experience with network protocols, including TCP/IP, DNS, and DHCP.
• Experience in NOC operations, including monitoring and supporting network systems
• Strong Troubleshooting skills for diagnosing and resolving complex network issues, including working with third parties (ISP, telecom, external vendors).
• Ability to deliver Technical Support to end users and internal teams
• Strong analytical and problem-solving abilities, with attention to detail
• Excellent communication and interpersonal skills
• Relevant certifications (e.g., CCNA, CCNP, CompTIA+, Fortinet NSE) are preferred
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience