Deskside IT Support at AHS

Elevate your technical skills as a Deskside IT Support specialist in Chinook Regional Hospital. This full-time role offers hands-on support for AHS facilities in Southern Alberta.

As an IT Customer Support II, you will deliver advanced technical support to a diverse range of users. Responsibilities include addressing issues with computing devices, printers, and desktop applications with a focus on customer satisfaction. You will collaborate with colleagues throughout Alberta and tackle complex technical problems that may require escalation.

Key Responsibilities:

• Provide deskside technical support at Chinook Regional Hospital

• Communicate effectively with clients regarding technical issues

• Resolve hardware and software problems for AHS personnel

• Investigate and escalate complex technical challenges

• Maintain confidentiality and high customer service standards

Requirements:

• Certificate in Computer Support or equivalent

• Class 5 driver's license required

• Minimum 2 years deskside experience preferred

• Customer service skills in a healthcare environment are an asset

• Ability to perform criminal record checks

Support your clients by resolving IT challenges efficiently and effectively at AHS in Southern Alberta.
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