Register Here to Apply for Jobs or Post Jobs. X
This job posting has recently Expired. To Search for similar jobs in your location or state, Search Here.

Spanish Customer Support Representative

Job in Limassol - Cyprus , 3027
Posted by D&E Lavoro Agency
Full Time position
This Job Posting has Expired
Salary 1600 EUR Monthly EUR 1600 MONTH
Job specializations:
  • Customer Service/Help Desk
    Computer Support Specialist, Bank Customer Service, Call Center, Help Desk Internship
Job Description & How to Apply Below
A Forex company based in Limassol is looking for a customer support representative to provide support to Company’s clients either through direct contact with the client or through requests from other departments, with strong orientation in keeping the client satisfied.


-Deal directly with clients via phone, email and live chat

-Resolve product or service problems by clarifying the customer’s complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

-Respond to customer queries in timely and accurate manner.

-Advice customers on company information, products, services and training platform

-Work towards building and maintaining a positive relationship with clients by providing a high-quality customer service

-Keep records of customer interactions and gather of customer feedback

-Follow communication procedures, guidelines, policies and handle changes renewals

-Handle of back office queries and obtain the necessary internal compliance information, contracts, documentation.

-Liaise with other departments for unsolved issues


-Previous experience in a Customer Support environment

-Degree holder in business or information technology

-Fluency in English with excellent communication skills.

-Strong phone contact handling skills and active listening

-Computer literacy, with working knowledge of Microsoft Office applications and CRM systems

-Ability to multi-task, prioritize and manage time effectively

-Previous experience in Finance industry favourable but not a necessity.


-Bonus depending on experience

-Medical insurance

-Working in shifts

-Holiday 21 days
Position Requirements
Bachelor, Less than 1 Year work experience
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Employment Category
Education (minimum level)
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite