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Field Applications Engineer

Job in Limerick - Ireland
Posted by FRS Recruitment
Full Time position (Ref. #FRS 25895)
Listed on 2019-09-28
Job specializations:
  • IT/Tech
    Oracle, MySQL
  • Software Development
    Javascript, Oracle, Software Engineer
Job Description & How to Apply Below
Position: Field Applications Engineer

Salary: negotiable

Field Applications Engineer

Our ideal candidate will come from a software support or development background. The role offers technical challenges and learning opportunities which will suit a self-driven individual with a natural ability to assist and support our valued customers. This role will be based in Limerick, Ireland with opportunities for international travel.

PRINCIPAL RESPONSIBILITIES
* Provide technical support for a variety of software/ hardware based solutions
* Deliver a high quality of customer service
* Maintain close and effective interaction with internal teams
* Provide on-site support and professional services to strategic customers
* Participate in customer solution design and project planning
* Install and commission customer solutions
* Conduct solution acceptance testing and handover
* Design and deliver customer training
* Create and maintain customer support documentation
* Provide internal and customer reports/metrics

SKILLS AND EXPERIENCE

You should possess a high level of spoken and written English; have a relevant degree with 5+ year's industry experience; and a proven background in the following aspects:
* Ability to troubleshoot and prioritise effectively in a multi-tasking environment
* Database installation and administration (MySQL, Oracle)
* Development/Scripting skills - Perl, Bash/Shell, Java-Script
* Installation and operation of Virtualised platforms (VMware)
* Linux installation and administration
* IP LAN/WAN design and administration
* Web Service configuration/administration
* Excellent oral and written communications skills
* Natural personality attributes to enable delivery of 'best in class' customer service
* Ability to appreciate customer requirements and expectations

Previous knowledge of technologies such as elasticsearch, X-Pack and Kibana are highly desirable while a basic understanding of Java and/or C++ coding methodologies would be of benefit. Exposure to protocols such as SS7, Sigtran, MAP, SMPP or Diameter would also be of interest.
Position Requirements
Bachelor
Contact Information
Contact Name: FRS Recruitment
Preferred method of contact: Email with CV via Application Box below.
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