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Customer Support - Russian ​/ Dutch ​/ German ​/ Italian speakers

Job in Lisbon - Portugal
Posted by CBTalents
Full Time position
Listed on 2020-04-09
Job specializations:
  • Customer Service/Help Desk
    Web Support, Call Center Support, Technical Support, Help Desk
  • Language/Bilingual
Job Description & How to Apply Below
As a member of the team customer service support, you will deliver high-quality service across multiple
support platforms. Together with your colleagues, you will be ensuring a competent and friendly
customer service experience and you will be a passionate advocate for users while answering any
questions that come your way.

Part of your daily activities will be:
• Listening to customers’ questions and concerns, providing the best possible answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Providing information about fashion products;
• Escalating and rerouting the necessary matters and issues to other departments.

We are only recruiting locals at the moment, so you have to be in Portugal for the last 3 months to apply.
Position Requirements
High School
Required Language Skills:
  • English - Good
Contact Information
Contact Name: Marta Reis - CBTalents
Preferred method of contact: Email with CV via Application Box below.
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