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Customer Service Representative Level German

Job in Lisbon - Portugal
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Company: TSP | International
Full Time position
Listed on 2020-07-14
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, Entry Level Customer Service, Technical Support
  • Entertainment/Gaming
Job Description & How to Apply Below
Position: Customer Service Representative with High Level German

Description

Our client always strives to provide the best Customer Experience to its clients by valuing human interactions and making technology simpler. By taking a huge part of the Swiss Telecom Market, our client offers the most cutting-edge technology regarding 4G+ network and Fiber/TV Solutions. This company is located in the heart of Lisbon, making daily access very s¡mple and easy.

As a Customer Service Representative with a Native/High Level of German your main function will be to support and improve customer satisfaction. During your day to day:


- You will deliver the best service and support customers by phone in the desired language.

- You will give information, solutions and counseling on the offered products/services, not only for existing customers but also, for potential new ones.

- You will update all new customers' requests in the company's software.

- You will maintain positive customer relationships through a responsible treatment of each contact always looking for new ways of improvement.

Requirements

You are the person we are looking for if:


- You are native or have a high level of German. (mandatory)

- You have at least an intermediate level of English.

- You have experience in Customer Service (preferable).

- You have technological aptitude.

- You have excellent communication and interpersonal skills.

- You value reliability and punctuality.

- You are passionate about people, able to inspire others and add value showing empathy.

Offer

- Competitive salary paid in 14 times

- Monthly extra bonus

- Monthly meal allowance paid in card

- Monthly transportation allowance

- Great office location with easy access by public transport

- Flexible working schedule

- On-site kitchen and cozy environment

- Off-scheduled interactive team activities

Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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