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Customer Care Representative​/Italian

Job in Lisbon - Portugal
Full Time position
Listed on 2020-01-13
Job specializations:
  • Customer Service
    Bilingual Call Center, Customer Service Rep, Entry Level Customer Service, Expat Customer Service
  • Support/Help Desk
Job Description & How to Apply Below
Position:  Customer Care Representative - Italian
Cross Border Talents is hiring Italian Speakers to work as Customer Service Representative in Lisbon, Portugal.

Responsabilities as a Customer Service Representative:

Listening to customers’ questions and concerns, providing the best possible answers and solutions;
Troubleshooting regarding orders, deliveries, payments and returns;
Being the point of contact for external sellers;
Providing information about products;
Escalating and rerouting the necessary matters and issues to other departments.
Position Requirements
High School,   Less than 1 Year work experience
Requirements for the Customer Service Representative Vacancy:

Italian Native Speaker
Fluent in English (C1/C2)
Work experience on this domain
Customer orientation and good stress management
Excellent communication and presentation skills
Experience in Customer Experience valued
Required Language Skills:
  • Italian - Very good
  • English - Good
Additional Information / Benefits
Cross Border Talents' Client offer:

Base salary
Initial Contract (12 months)
Career Opportunities and good work environment
Health Insurance (after 6 months)
Free housing, Wifi, gas, water, electricity, housekeeper
Paid Travel Expenses (Plane ticket)
Free annual flight to homeland
Free Portuguese courses, water sports, soft trekking and much more
Questions to answer on applying for this job
  • Are you willing to live and work in Portugal?
Contact Information
Contact Name: Cross Border Talents
Preferred method of contact: Email with CV via Application Box below.
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