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Dutch Content Moderator

Job in Lisbon - Portugal
Posted by SpotOn Connections
Full Time position
Listed on 2021-01-06
Job specializations:
  • Customer Service/Help Desk
Job Description & How to Apply Below
Our client in sunny Lisbon is looking for a Dutch speaking Content Moderator for their new client. Their
client is the leading destination for short-form mobile video and their mission is to inspire creativity
and bring joy. This is one of the most popular social media video app for creating and sharing short
lip-sync, comedy and talent videos. Launched in 2017 a Chinese developer, the application (iOS and
Android) allows users to create short music and lip-sync videos of 3 to 15 seconds and short looping
videos of 3 to 60 seconds. The platform is currently available in over 150 markets across Asia, Europe
and America, hitting one billion downloads globally. Please find below the main duties and
requirements:

Responsibilities:

Reviewing content (videos, image, text and audio) in accordance with the company’s processes and policies;
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;
Liaising with the company’s internal teams to ensure user and brand safety;
Able to provide services on a 24/7 shift rotation;
Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

Requirements:

Fluency in written and spoken Dutch and English.
Customer orientation
Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of
tourism.

Teamwork - Passion for teamwork.
Planning & Organization - Ability to be multitasking to achieve goals personal and team ones
Communication - Excellent verbal and written communication.
Resistance and Autonomy - Demonstrate adaptability to the working environment and autonomy
Availability - Flexibility - Work in rotary schedule 24/7.
Position Requirements
High School, Less than 1 Year work experience
Contact Information
Contact Name: SpotOn Connections
Preferred method of contact: Email with CV via Application Box below.
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