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Dutch, English, Farsi, German, Italian​/French speaking Supervisor

Job in Lisbon - Portugal
Other locations:
Lisbon
Full Time position (Ref. #Dutch, English, Farsi, German or French speaking Supervisor - Lisbon Portugal)
Listed on 2020-01-14
Job specializations:
  • Customer Service
    Bilingual Call Center, Customer Service Rep
  • Language/Multilingual
    English Speaking, Farsi Speaking
Job Description & How to Apply Below
Position:  Dutch, English, Farsi, German, Italian or French speaking Supervisor - Lisbon Portugal
Our client, an established company within the BPO sector, is looking for hire a Dutch-speaking Supervisor to join their team in Portugal.

Responsibilities:
• Ensuring the team’s development, monitoring and evaluation;
• Motivating the team;
• Managing the team daily, according to internal policies;
• Ensuring the accomplishment of KPIS
• Developing action plans for continuous improvement.
Position Requirements
High School,   1 to 2 Years work experience
Requirements:
• Fluency in Dutch, English, Farsi, German, Italian or French (minimum C1);
• Fluency in English (minimum C1);
• Experience managing teams in a contact center environment;
• Open to new technologies and social media;
• Marketing knowledge;
• Ability to identify and grow talent, lead, motivate and coach direct reports;
• Proven ability to establish and develop effective teams, manage their performance;
• Proven ability to identify training needs and support development of programs;
• High level of integrity as demonstrated personally and professionally;
• Proven ability to coach in one-on-one and also in a team setting;
• Able to adapt quickly to changes in workflow;
• Proficient in conflict management;
• Outstanding customer service skills;
• Demonstrated proficiency in multi-tasking and prioritization.
Required Language Skills:
  • German - Very good
  • Dutch - Very good
  • English - Very good
  • Farsi - Very good
  • French - Very good
  • Italian - Very good
Contact Information
Contact Name: Betting Connections
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
Malta-only applications: This Company / Employer has indicated that only qualified candidates currently living in Malta (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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