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German Customer Support Agent

Job in Lisbon - Portugal
Other locations: Lisbon
Full Time position
Listed on 2020-07-24
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, Entry Level Customer Service
Job Description & How to Apply Below
Position:  German Customer Support Agent - Work&Travel in Lisbon, Portugal

ERSTAUNLICHE ARBEIT, DIE MÖGLICHKEIT!

Cross Border Talents is a specialist recruitment consultancy with a global network of recruitment partners. We provide permanent recruitment solutions for the Engineering, ICT, Medical and BPO sectors.

One of our clients is a multinational company looking for German speakers to insert in a technical support project in their office branch in Portugal.

Are you interested in living and working in Lisbon?

The job
You will provide information about products/services and solve accurately and effectively any emerging problems that our client's customers might face. You are required to be patient, empathetic, and passionately communicative. The main goal is to ensure excellent service standards and maintain high customer satisfaction.
Position Requirements
High School
Requirements:
* German Speaker;
* Good level of English;
* Good Knowledge of PC (hardware, software, internet);
* Ability to work in a team environment;
* Preferably with experience in customer service.
Additional Information / Benefits
Our offer:
* Higher than the national average salary + relocation package;
* 1-year employment contract with our client (renewable);
* Training, support and internal career progression plan.


Please see below the relocation package:
* The flight tickets costs are refunded, and a welcome team will pick you up at the airport;
* Both accommodation (shared with other colleagues) and expenses are covered (Wi-Fi, Gas, water, electricity, etc.), unless candidates choose to stay on their own;
* The company offers a house maid for free as well;
* The company also offers Portuguese lessons, surf lessons (or other sports), among other benefits;
* The company offers a flight home and back after 1 year;
* Health insurance will be provided at your convenience, and after six months you will be upgraded to private insurance.

Are you ready to embrace this opportunity?

Apply, sending your CV in English.
Contact Information
Contact Name: Cross Border Talents
Contact Phone: 306949873519
Preferred method of contact: Email with CV via Application Box below.
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