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Customer Service Agent in Portgual

Job in Lisbon - Portugal
Posted by CBT
Full Time position
Listed on 2020-04-15
Salary 1000 EUR Monthly EUR 1000 MONTH
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, Web Support, Technical Support

Job Description & How to Apply Below
We are looking for Customer Support Agent, Italian, French, German speakers

Inbound/ Portugal

Your role:
   Keep in contact with clients by receiving incoming calls and emails, managing claims and requests.
Position Requirements
High School,   Less than 1 Year work experience
General Requirements
    Languages: Italian, French, German – native or C2
                        English level min B2.

    Good computer skills;
    Any kind of previous experience or contact with clients desiderable
    Excellent communication skills;
    Good listening and empathy skills;     
    Good time management skills;
    Team spirit and flexibility.
     Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7pm (schedules depend on the project), with 2 days off
     per week
Required Language Skills:
  • Italian - Very good
  • French - Very good
  • German - Very good
  • English - Good
Additional Information / Benefits
-       Salary is about 1000 Euro/month brutto.
-       Meal Allowance 150€ per month

- Relocation Package for those living abroad that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
- A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
- Free training for all necessary software and product knowledge + continued training and development;
- Private Health Insurance after 6 months;
- Internal progression, while enjoying stable working conditions;
Questions to answer on applying for this job
  • Do you have the EU citizenship?
Contact Information
Contact Name: CBT
Preferred method of contact: Email with CV via Application Box below.
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