Head of Calculations - Technical

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions, including pensions administration, consultancy, technology and engagement techniques. This role, the Head of Calculations – Technical, is a specialist position providing senior technical leadership in the design, solutioning and delivery of complex pension benefit calculations for large‑scale programmes supporting complex pension schemes.

• Act as a senior SME for complex UK pension benefit calculations, providing authoritative interpretation of scheme rules, discretionary practices and legislation.
• Design and recommend robust calculation methodologies for complex, ambiguous or high‑risk benefit scenarios.
• Lead the calculation‑focused solutioning and delivery of defined work streams within large‑scale programmes, including transitions, migrations, remedy and benefit correction exercises.
• Lead or assure the production of clear, testable calculation specifications and define appropriate testing strategies.
• Provide senior assurance of calculation outputs, defect resolution and reconciliation activities, including workstream‑level sign‑off in line with governance frameworks.
• Identify and manage calculation‑related risks, assumptions and dependencies, escalating where decisions exceed agreed authority.
• Define calculation‑critical data requirements and work with data specialists to ensure data supports accurate benefit calculation.
• Ensure calculation solutions are operable within the target administration platform and operating model.
• Act as a trusted calculation advisor to delivery leadership, clients and internal stakeholders, clearly explaining complex issues to non‑technical audiences.
• Contribute expert calculation input to discovery, feasibility and bid solution design activities under Director oversight.

• Essential: Deep practitioner‑level expertise in UK pension benefit calculations. Proven experience delivering complex calculation solutions in large‑scale or high‑risk environments. Strong understanding of scheme rules, legislative interpretation and historical benefit complexity. Experience leading calculation specification, testing and assurance with minimal supervision.
• Desirable: Experience of rectification or large‑scale benefit correction programmes. Exposure to calculation engines, automation or rule‑based calculation tooling. Experience supporting transitions, migrations or complex implementation programmes.

• Highly analytical with strong professional judgement.
• Comfortable operating in ambiguity and complexity.
• Credible advisor to senior stakeholders through expertise.
• Collaborative, pragmatic and delivery‑focused.
• Willing to challenge constructively to protect calculation integrity.

• Remote working – work from wherever you’re happiest in the UK.
• Competitive salary.
• 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period.
• Paid volunteering day with a charity of your choice.
• Generous family leave policies – including 15 weeks’ fully paid maternity, adoption and shared parental leave.
• Cycle2
  
  Work scheme, pension, life assurance and more.
• Customer first, always.
• Fearless innovation.
• Achieve together.
• Everyone is valued.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita Pensions Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end‑to‑end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management and member communications—combining expertise with technology to meet our clients’ evolving needs.