Legal Tech Technology Trainer - Legal Tech, SaaS, PMS MSP

Location: Greater London

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector?
At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work.
From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK

The Role at a Glance:
Legal Tech Technology Trainer
UK Remote
£45,000 - £60,000 Depending on Experience
Plus Benefits: 5% pension contribution, flexible core hours
Company Product / Service:
Technology transformation & management consultancy for legal firms
Your

Skills:

Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development

About Us:

Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector.
Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.
We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey.
We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations.
What You’ll Be Doing:
As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack.

Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows.
You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology.

Key Responsibilities:

• Design, develop, and deliver engaging and comprehensive training programs for
clients and internal teams.

• Create customised training content based on the client’s needs and technology stack.

• Conduct both virtual and in-person training sessions, webinars, and workshops.

• Assess learner performance and provide feedback to ensure understanding and
application of training material.

• Work with the implementation team to ensure training is aligned with project
milestones and deliverables.

• Provide ongoing support and resources to learners after training sessions to reinforce
new skills.

• Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs.

About You:

• Previous experience as a trainer or educator, with a focus on technology solutions.

• Experience working in a law firm or with legal software providers is highly desirable.

• Familiarity with training methodologies and tools to assess learning outcomes.

• Strong communication and presentation skills, with the ability to engage and inspire
learners.

• Expertise in creating and delivering customised training content for various
audiences.

• Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365,
Power Platform) is a plus.

• Passion for education and staying at the forefront of digital learning trends.

• Strong interpersonal skills and the ability to tailor…