Photocopier Walking Field Service Engineer

ROLE - Walking role - Photocopiers / Print /MFD / laptops/ tablets

LOCATION - Inner M25 / London

We're recruiting for a customer-facing FSE to support high-end print and IT Hardware / Laptop devices across multiple client sites around the London region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast‑paced environment.

• Attend service calls to diagnose and repair faults on MFDs / IT hardware
• Perform effective maintenance through cleaning, adjustments, and part replacements
• Carry out routine preventative servicing
• Escalate complex issues promptly and collaborate with technical colleagues when needed
• Install new equipment and ensure optimal performance and customer satisfaction

• Extensive hands‑on experience supporting MFDs, photocopiers, and IT Hardware / laptops in a field‑based environments
• Advanced fault diagnosis and resolution skills
  , with a methodical approach to troubleshooting and a commitment to first‑time fix success
• Strong customer‑facing communication
  , able to build trust, manage expectations, and deliver a consistently high standard of service
• Commercial awareness
  , understanding the impact of service delivery on client satisfaction and contract performance
• Proactive mindset
  , always looking for ways to improve processes, reduce downtime, and enhance the customer experience

• Up to £36,000 salary
• 1-6 zone travel card
• 23 days holiday
• Company pension
• Supportive team and career development