Network Support Engineer

Job in Greater London, London, Greater London, W1B, England, UK

Listing for: Trades Workforce Solutions

Part Time position
Listed on 2026-05-27

Job specializations:

IT/Tech
IT Support, Systems Engineer, Technical Support, Network Engineer

Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR

Location: Greater London

Job Title: Network Support Engineer

Location: Birmingham – Hybrid

Job Type: Contract (Inside IR35) – 9-12 months

Rate: £350-450 p/day

Minimum 2 days per week in-office; occasional 3–4 days with prior agreement for project delivery if required.

Summary

We are looking for a technically skilled and dependable Network Support Engineer to join our team, providing strong 2nd line support and helping to deliver critical infrastructure projects in collaboration with project managers and on-site teams.

Key Responsibilities

Provide 2nd line network support
, troubleshooting incidents, changes, and service requests across LAN/WAN infrastructure.

Collaborate with project managers to plan, coordinate, and execute infrastructure projects, including LAN refreshes, UPS replacements, and smart PDU deployments.

Deliver structured remote support by guiding on-site engineers step-by-step through implementation tasks, ensuring accuracy and adherence to technical standards.

Take ownership of assigned project deliverables
, ensuring timelines, quality, and documentation requirements are met.

Perform hands-on configuration and troubleshooting of switches, routers, PDUs, and OOB devices as required.

Document changes and configurations clearly, maintaining up-to-date network diagrams and records.

Proactively identify risks or issues during deployment and elevate appropriately with clear technical input.

Contribute to process improvement
, sharing feedback and refining implementation standards based on field experience.

Maintain clear communication across internal teams, vendors, and contractors to ensure successful, standards-driven execution.

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