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Hybrid ITSM Analyst: ServiceNow, ITIL Expert

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Morgan Philips Group SA
Full Time, Part Time, Contract position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid ITSM Analyst: ServiceNow, ITIL Expert (12‑month)
Location: Greater London

Morgan Philips Group SA is seeking an IT Service Management Analyst for a 12-month fixed-term contract. This role is hybrid, requiring a minimum of 3 days per week on-site. The analyst will support the Service Management teams in optimizing their functions, focusing on Change Management and overseeing service governance.

Ideal candidates will have ITIL certification, experience with Service Now, and knowledge of ITSM in financial services. The position offers opportunities to work with critical applications and improve service procedures.

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