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Digital Product Risk Analyst

Job in London - England - UK
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Company: HSBC
Full Time position
Listed on 2019-10-05
Job specializations:
  • IT/Tech
    Digital Media, IT Consulting, IT Project Manager, Cloud
  • Software Development
    IT Project Manager, Cloud
Job Description & How to Apply Below



Role Title: Digital Product Risk Analyst


Business: Digital


New or Existing Role? Existing


Grade: GCB 5


Role Purpose

·

Within its Retail Banking and Wealth Management (RBWM) line of business, HSBC is undertaking large transformation programmes to ensure RBWM products and services are accessible to customers through digital channels. The RBWM Digital programme is of particular priority given the reach and impact of financial technology innovation and increasing customer demand for online and mobile engagement.


·

Within the Digital programme, it is crucial that the Risk functions within HSBC are fully involved in the design and deployment of all products and services, including the Information Security, Credit, IT Security, Fraud, Legal, Operational Risk, Regulatory Compliance and Financial Crime Compliance (FCC) functions to ensure the Bank, and our customers, are secure and protected.


·

As a Digital Risk Analyst, the role holder will work closely with various Digital Risk Managers, each of whom are aligned to one or more Digital delivery teams. The role holder will aid the Digital Risk Manager with coordination and facilitation of the engagement of all Risk functions in RBWM Digital projects, ensuring that digital risk is properly identified, assessed and mitigated, and that risk management strategies, tools, policies and standards are in place. The role holder will coordinate across Risk functions, helping to deliver solutions to digital risk issues and proactively identifying customer experience improvements.


·

The role holder will report to a Digital Risk Manager, who are all part of a team within RBWM Digital. The team report to the Digital CCO, who reports into the RBWM Global Head of Digital. The role holder will also work closely with representatives from all Risk sub-functions.


Key Accountabilities


Impact on Business


·

Support the Digital Risk Manager(s), as part of the Digital delivery teams, to aid their ability to develop, maintain and enhance risk and compliance controls that support Digital business objectives and risk appetite.


·

Work closely with subject matter experts in each of the Risk sub-functions, drawing on and facilitating specialised advice where required for each Digital project


·

Maintain and/or develop a subject matter expertise in the area of digital innovation and subsequent emerging risks (including internet and mobile banking).


·

Work closely with the CCO Governance and Frameworks function within team, to enable efficient and improved ways of working, ultimately aiding the Digital delivery teams to achieve their goals


Customers / Stakeholders


·

Continuously develop cross-functional relationships with SMEs within each of the Risk sub-functions


Leadership & Teamwork


·

Work closely with one or more Digital delivery teams, taking accountability for risk input and solutions to enable delivery of the Digital products and channels


·

Work effectively and collaboratively within the CCO team, owning initiatives and leading on knowledge share


·

Develop an understanding of the digital risk controls, constructively challenging the status quo in search of continuously better ways to manage risk and help push product to market


Major Challenges

·

Navigating complexity: proactively representing the myriad of inputs from multiple Risk functions at a global, regional and country level as a member of the Digital delivery team


·

Detailed understanding: early and comprehensive articulation of financial crime, fraud, information security, legal and regulatory risk requirements across the RBWM markets will be crucial for the Digital workstreams to succeed with strong, effective controls and to avoid late stage disruption


·

Dynamic environment: strong innovation in financial technology will result in new and emerging risks, opportunities and threats


·

Disparate stakeholders: developing and maintaining productive relationships with team members and stakeholders who are widespread geographically and functionally


Role Context

·

Digital CCO has first line of defence responsibility for the management of risks arising from the rapidly evolving internet and mobile banking channels. This will necessitate working closely with the Digital delivery teams to ensure robust and effective risk controls are in place for Digital channels, as well as challenging the Risk status quo where appropriate in line with emerging customer requirements and technical innovation.


Role Dimensions

·

Threats to online services are developing rapidly which in turn result in increased risks to the bank as more investment is devoted to the development of these channels. The proper management of fraud losses, reputational and regulatory risks is vital.


Management of Risk

·

The role contributes to the implementation of operational risk and the role holder should show be willing to learn about risk management, show an aptitude for analytical thinking and problem solving, and incorporating learning from actual incidents into future practice.


Observation of Internal Controls


·

The role holder should adhere to all relevant internal controls.

Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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