Security Sergeant

Job Title: Security Sergeant

Location: Monmouth Medical Center

Department Name: Security

Req #:

Status: Hourly

Shift: Evening

Pay Range: $20.72 - $24.74 per hour

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills and professional experience.

The RWJBH Security Officer Sergeant supports and oversees the shift Security team. The role ensures a safe and secure environment for all patients, visitors, and staff with a blend of vigilance and compassionate service. The officer balances the demands of security protocols with understanding and respect for those in the healthcare setting, upholding safety, customer service, and supportive care. This position is central to the organization’s commitment to protecting people, property, and quality of health services.

• Responsible for Lead officer training and record keeping.
• Reviews all Security Officer’s reports for completeness, accuracy and forwards them to the Security Manager/Director for review.
• Ascertains that officers are in proper uniform and that assigned equipment are available and operational.
• Manages the shift security team’s activities, including monitoring responsibilities, equipment, and schedules.
• Escalates all irregular activities and concerns to the Security Leadership Team.
• Designates the department representative at committees and meetings.
• Assists staff scheduling and monitors overtime, call‑outs, and tardiness.
• Conducts patrols and monitors facilities to maintain a secure environment for healthcare operations, adapting to indoor and outdoor posts as required.
• Provides professional customer service while vigilantly watching for and addressing potential security threats.
• Manages access control systems, performs data entry, and utilizes Microsoft Office for incident reporting and administrative tasks.
• Demonstrates strong interpersonal and communication abilities to effectively engage with a diverse population.
• Responds to emergencies, participating in crisis de‑escalation using certified training techniques.
• Other duties may arise as needed and are not exhaustive.

• High School Diploma or GED required.
• Possession of a valid New Jersey Driver’s License with eligibility to be covered by RWJBH insurance carrier.
• Ability to acquire certification for de‑escalation training within ninety (90) days of hire.

• A minimum of one (1) year of customer service, security experience, or prior military service.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong command over verbal and written communication.
• Bilingual language skills to effectively communicate with a multilingual community (e.g., Spanish, Portuguese, Polish).

• Medical/Dental/Vision plans
• 401(k)
• PTO
• Short & Long Term Disability
• Basic Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners: NJ Devils, NJ Performing Arts Center, Verizon, and many more!

Equal Opportunity Employer