Guest Services Team Member

Job in Luton, Bedfordshire, EX14, England, UK

Listing for: Continuum Attractions

Part Time, Contract position
Listed on 2026-06-09

Job specializations:

Customer Service/HelpDesk
Event Manager / Planner

Salary/Wage Range or Industry Benchmark: 12.81 GBP Hourly GBP 12.81 HOUR

Step into the spotlight and become a Guest Services Team Member/Tour Guide and with this truly unique opportunity at the Coronation Street Experience. Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years of drama.

Take a trip down memory lane in the cinema, with a recap over some of the soaps most loved and iconic moments. Enter the exhibition and discover costumes, props, and replica sets. This is more than just a tour, its an experience! We believe the best experiences start with a great foundation. Everyone on our team kicks off their journey within our Guest Services team, learning how to deliver outstanding, memorable experiences for our guests right from the front door.

Once youve mastered hosting and giving our guests the warmest of welcomes, you'll look toward your next step: becoming a Tour Guide. In this phase of your role, youll step into the spotlight, using a mix of expert knowledge, storytelling, and humour to deliver scripted content with your own unique, creative flair. We are looking for people who enjoy being centre stage and bags of personality is a must!

This role will offer the right candidate the opportunity to be part of a team who have fun delivering exceptional guest experiences at one of the UKs most iconic Soap Tours. In return, we will invest in your career. We offer:
Cash back on your medical costs Shopping discounts and much more

Contract:

Zero hour contract.

Hours:

Must be available for weekend work as this is a weekend only job. Salary: £12.81 per hour If youre passionate about storytelling, love engaging with people, and thrive in a vibrant, fast-paced environment, this is your chance to be part of something genuinely exciting! Interviews will be held on Friday 3rd July at the Coronation Street Experience-Media City Manchester. We look forward to reviewing your application!