Product Support Specialist

Job Summary

We are seeking a detail-oriented New Product Support Specialist to support new product launches by managing SKU creation, BOM setup, and product costing within our Net Suite ERP system. This role works closely with engineering, production, and supply chain to ensure accurate product data, smooth system updates, and reliable cost analysis.

• Create and maintain SKUs, BOMs, assemblies, and item records in Net Suite
• Build internal cost quotes and perform Make-vs-Buy cost and process comparisons
• Maintain costing rates, product rollups, and system configuration updates
• Process ECRs, BOM revisions, packaging changes, and other product updates
• Interpret engineering drawings, BOMs, and work instructions to ensure accurate setup
• Support cross-functional teams with product data, costing insights, and technical documentation

• Strong background in costing, manufacturing analysis, or product data management
• Hands‑on production, technical, or mechanical understanding
• Ability to read engineering drawings and follow structured change control processes
• Excellent communication, analytical thinking, and attention to detail
• Experience with Net Suite or similar ERP systems is a strong plus

• Two plus years' experience preferred.

The U.S. base salary range for this full‑time position is $62,100.00 to $76,700.00. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job‑related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

As a Dorman U.S. contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401(k) retirement plan (with company match and profit‑sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.