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Italian Customer Service Representative

Job in Makati - Philippines
Posted by OAMPI
Full Time position
Listed on 2019-09-26
Salary 70000 PHP Monthly PHP 70000 MONTH
Job specializations:
  • Customer Service
  • Online
    Online Data Entry, Online Research
Job Description & How to Apply Below
Position Summary: International Outsourcing Agent
The Agent will be responsible for moderating user-generated content based on Community Guidelines, in-depth web research, and email-based customer service as per specific provided guidelines and client specifications.

Responsibilities:
Duties will include but not be limited to the following:
● Moderate pending user generated content against a set of community guidelines on the admin platform.
● Research products/services/content across several online platforms.
● Conduct online content classification and categorization.
● Respond to online customer-service inquiries through Salesforce.  
● Research, collect and collate required information from the web-based on provided guidelines.
Position Requirements
High School,   Less than 1 Year work experience
Skillset:
● Fluent in English and native-level Italian proficiency (speaking, reading and writing)
● Keen attention to detail
● Working knowledge of MS Office applications.
● Good time-management skills.
● Ability to communicate effectively with people from diverse backgrounds and cultures.

Experience Required:
● Previous sales/ customer service experience is an added advantage
● Can start immediately
Required Language Skills:
  • English - Very good
  • Italian - Very good
Additional Information / Benefits
Salary: 70K
Benefits: Work visa + 13th mo pay + 20 leave credits

Visit our corporate site at
Send your resume to (Please contact us using the "Apply for this Job Posting" box below)
Contact Information
Contact Name: Open Access BPO
Preferred method of contact: Email with CV via Application Box below.
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Philippines-only applications: This Company / Employer has indicated that only qualified candidates currently living in Philippines (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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