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Job in Malta
Posted by Triple 3 Group
Full Time position
Listed on 2019-09-20
Job specializations:
  • Management
    Team Leader, Administrative Management, International Manager, Sales Manager
  • Customer Service
Job Description & How to Apply Below
Position:  Shift Manager
An international iGaming company is seeking a shift manager to support and manager the Sales team in their office in Malta. The ideal candidate will be self-motivated with a willingness to success and the ability to work on a flexible schedule (shifts).

• Supervise the Sales floor
• Ensure sales targets are met by monitoring performance and execute procedures to motivate agents
• Assign leads
• Assist Sales Agents and manage issues that may rise during the shifts
• Sales coaching for the teams as well as individually
• Train new agents
• Ensure the teams are running smoothly and handle any conflicts that may arise in an appropriate manner
• Assist and response to queries and complaints
• Ensure CRM and other support are used and up-to-date appropriately
• Reports
• Other ad-hoc duties
Position Requirements
Tech School,   3 to 4 Years work experience
• Native or highly fluent in English
• Previous Managerial experience in a fast-paced environment
• Experience in Sales/Retention with a proven track record & successful conversion rate
• Be a team player with excellent interpersonal skills
• Ability to work under pressure with targets
• Be flexible and able to work on shift and be on call
• Lead by example
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Triple 3 Group
Preferred method of contact: Email with CV via Application Box below.
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