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Rooms Division Management Trainee

Job in Mammoth Lakes - Mono County - CA California - USA
Posted by J1 Training Inc.
Full Time, Internship position
Listed on 2021-01-17
Salary 13 USD Hourly USD 13 HOUR
Job specializations:
  • Hotel
    Concierge, Hotel Front Desk, Hotel Management, J1 Visa
Job Description & How to Apply Below
The rooms division manager is not only responsible for the accommodation department with a focus on reception, but he ensures smooth processes and high compliance in terms of guest relation, housekeeping and reservation standards, for example in larger hotels.

As a rooms division manager, you take over management responsibilities and lead the whole reception team. In addition, you are responsible for the deployment of personnel, so you need to make sure there is sufficient and competent personnel to guarantee the satisfaction of the guests.

You also have to train your staff in terms of special guests, for example foreign business people or celebrities, if you are working in a large or international hotel.

Other spheres of responsibility include for example planning of budgets and personnel, strong cooperation with the sales department, organization of department trainings, coordination of the service and vacation planning, monitoring the work of service personnel, hotel security, quality assurance and compliance in terms of special guidelines and hiring new employees.
Position Requirements
Bachelor,   1 to 2 Years work experience
The necessary requirements you have to fulfill to be a rooms division manager are a completed training in the hotel industry (this may also be a hotel management school degree), several years of professional experience in any front office area and good foreign language skills. In addition, very good manners are assumed.

Furthermore, international experience and good IT knowledge are desirable, as you have to work with several programs to for example plan and prepare budgets and personnel.

As a rooms division manager, you have to be stress resistant, because the hotel industry can be exhausting, especially when there is an additional restaurant in the hotel. During rush hours, you must always keep an overview of both processes and staff so that guests are always satisfied. Organizational skills, friendliness and competence are necessary in this industry. As a rooms division manager, you should also ensure that your appearance is well groomed, as you are always in contact with guests and should make a good impression. You represent the hotel.
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: J1 Training Inc.
Preferred method of contact: Email with CV via Application Box below.
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