Register Here to Apply for Jobs or Post Jobs. X

IT Support​/2nd Line

Job in Manchester - England - UK
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To view & apply for jobs on this site that accept applications from your location / country, tap here:
Company: threesixty selection
Full Time position
Listed on 2021-04-07
Job specializations:
  • IT/Tech
    Computer Hardware, Computer Networking, Entry Level IT, Desktop Support
  • Customer Service/Help Desk
Job Description & How to Apply Below
Position:  IT Support (2nd Line)
IT Support - Analyst (2nd Line)


My client is a household name company that is looking to strengthen their busy IT department. As well as a strong IT skills the company prides itself on excellent customer service, so excellent interpersonal skills are essential


Role includes


· Log customer and colleague problems


· Install and configure computer systems


· Diagnose and solve hardware and software faults


· Analyse call logs to resolve underlying problems


· Basic network troubleshooting


Personal Skills


· Good problem solving skills


· Good customer care skills


· Up-to-date technical knowledge


· Ability to prioritise jobs appropriately


· Good under pressure


· A passion for all things IT


Experience 2 years+ of most of the following


· Networking (LAN/WAN/TCPIP/DHCP/DNS)


· Windows Desktop Support


· Microsoft Office support


· Hardware and Software troubleshooting


· Hardware and Software testing


· PC Rollouts


· Mobile Device Support - Android/iPhone/Windows Phone/iPad


· Active Directory


· Exchange 2010/2013


· Data Backups and Data Security


· Anti-Virus - including virus removal


· Windows Server 2010


· Hyper-V/VMWare


To apply, in the first instance, please forward your CV
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To view & apply for jobs on this site that accept applications from your location / country, tap here:
 
 
 
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Location
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite