We are seeking a Client Service Representative to join our team in Manhattan Beach, CA! We are a growing software company located minutes from the beach. You will be responsible for helping customers by providing product and service information and resolving technical issues. We pay 100% Medical Insurance! Hours are 6:30 am - 3:30 pm. You will have the opportunity to grow with our company.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Origin provides one software platform to manage HR, Occupational Health screening services, Background checks, Workforce Management & Employee Verification. The OriginONE platform allows organizations to easily configure and aggregate key verification criteria for their employees, on-site contractors and supporting workforce.