Guest Services - Henry Moses Aquatic Center

This is a seasonal opportunity to work at the City of Renton's Henry Moses Aquatics Center during the summer. Greet and assist patrons while keeping in mind that job responsibilities are in public view and excellent customer service is a must. Complete tasks as directed and contribute through good work habits and positive interactions with others. The Aquatic Center is open from June through the first week of September.

• Guest Services 1: $21.57 per hour
• Guest Services 2: $23.00 per hour
• Guest Services 3: $26.00 per hour
• Guest Services 4: $29.00 per hour

Placement in the Guest Services levels is dependent on years of experience and qualifications.

• Reports to:
  
  Recreation Supervisor and/or Designee
• Supervises:
  None

• Assist lifeguards on the large slide tower with the flow of guests into the flumes.
• Assist with patron line control.
• Maintain bathhouses and family changing rooms in a clean and orderly fashion.
• Keep tubes in an orderly fashion at the tube corrals and repair tubes as necessary.
• Empty trash receptacles throughout the facility.
• Assist patrons with locker usage, wristbands, and lost and found items.
• Work as a team player.
• Be ready to work by scheduled start time.
• Understand and follow direction given.
• Maintain regular, reliable, and punctual attendance.
• Perform related duties as assigned.

• At least 16 years of age.
• No previous work experience required.
• Successful passing of a required background check.

• At least 18 years of age.
• At least 2 years of previous work or volunteer experience with cash handling.
• Successful passing of a required background check.
• Employees 18 and over will be subject to a credit check.

• At least 18 years of age; some positions may require at least 21 years of age.
• At least 3 years of previous work or volunteer experience related to cash handling.
• Successful passing of a required background check.
• Employees 18 and over will be subject to a credit check.

• At least 18 years of age; some positions may require at least 21 years of age.
• At least 4 years of previous work or volunteer experience related to cash handling.
• Successful passing of a required background check.
• Employees 18 and over will be subject to a credit check.

• Demonstrate knowledge of safety guidelines and practices.
• Ability to handle conflict and solve problems using tact, patience, and courtesy.
• Ability to navigate emergency situations.
• Work with diverse groups of people in a tactful, effective, and respectful manner.
• Establish and maintain effective working relationships with staff, the community, and program participants.
• Follow instructions, both written and verbal.

• Lift or move items weighing up to 50 pounds on occasion.
• Move throughout City facilities and buildings.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.

• Work is indoors and outdoors in all weather conditions.
• Noise level is moderately loud.
• Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community.