Registrations and Deductions Administrator

Tile House Surgery has an opportunity for a registrations and deductions administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on apart-time basis for 20 hours per week (split into 4 x 5 hour shifts) over 4 days (Monday/Tuesday/Thursday/Friday).

• Processing all new patient registrations, ensuring all documentation is completed and filed correctly.
• Manage temporary and immediate necessary patient registrations.
• Inputting information from new patient questionnaires into patient records.
• Receive the Lloyd George records and update the computer system.
• Processing GP2GP transfers.
• Processing deductions for patients leaving the practice as per protocol.
• Prepare the Lloyd George records for deducted patients ready for collection.
• Update records accurately and ensure appropriate archiving or transfer of medical notes.
• Receive and make calls to/from patients with any queries to any part of the registration process or regarding address queries.
• Manage all internal transfers.

Tile House Surgery isalarge training practice, serving a patient population of13,500.We pride ourselves on the level of care we provide to our patients and staff.

We operate the Systm One clinical system and have a history of high QOF achievement and aCQC rating ofGood across all domains.

We can offer the following benefits:

• Supportive and friendly environment
• Flexible working hours within the constraints of surgery opening hours and cover required
• Free on-site parking

If you would like to find out more information about thisrole, please see the attached job specification.

• An experienced administrator, with excellent IT, time management and organisational skills.
• Strong attention to detail and ability to handle sensitive information with confidentiality.
• Ability to communicate effectively.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Ability to support and adhere to policy and procedures
• Ability to cope with change effectively
• Ability to work in a small team, enhance morale and maintain a positive working environment
• Primary care experience is desirable but not essential.
• Previous experience using Systm One is desirable but not essential

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.