Shop Volunteer; Stock Assistant

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers – we have something to suit most people’s interests. Our shops rely on volunteers to keep them running successfully.

We are currently looking for Stock Assistant volunteers to help us in our shop.

If you have a few hours a week to spare on a regular basis and prefer to make a difference from behind the scenes, then this may be the opportunity for you!

• Checking the quality of items donated and preparing for sale or for recycling.
• Replenishing stock on the shop floor.
• Ironing, cleaning, labelling and helping to price items ready for sale.
• General activities around the shop.

No experience is needed. Full training will be provided.

Please note there is no expectation to use a till or computer in this volunteering role.

When can I volunteer?

A few hours during the week/weekend— as agreed with the shop manager.

There is no minimum commitment or fixed hours; we only ask that you agree on hours you can attend and inform us of any changes.

What you will be doing

• Creating exciting window displays
• Sorting donations for selling in the shop
• Meeting new people

The skills you need

• No previous experience is needed
• A warm smile and a friendly outlook

What's in it for you

• Meet new people and be part of a dynamic and inclusive team
• Build up your confidence
• A great opportunity to use your existing skills or gain new ones
• Reasonable pre‑agreed travel expenses for the role including for attending training
• Opportunities to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives

Diversity is something we celebrate. We want you to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote the power of kindness.

As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, speak to your volunteering manager for alternatives.

We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss any adjustments you may need. Because of safety concerns, some locations may not be able to host 15‑17 year olds; please get in touch so we can help find a suitable opportunity.

No two days in our shops are ever the same. From the exciting donations that come through our door to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us spread the power of kindness.