CRM Business Analyst at Insight Global Mayfield Heights, OH
Listed on 2026-05-30
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IT/Tech
IT Business Analyst
CRM Business Analyst role at Insight Global in Mayfield Heights, OH.
Insight Global is looking for a Business Analyst to work for one of our top clients, a Fortune 250 manufacturing company. The client just recently implemented Salesforce in the organization. The applicant should develop and maintain strong relationships with business and technology peers to ensure operational excellence in their area of influence. Responsibilities focus on continuous improvement in both personal and professional expertise in support of the Digital and IT strategic vision.
Compensation: approximately $90,000–$105,000 with bonus.
Responsibilities- Develop and maintain relationships with business and technology stakeholders.
- Support continuous improvement initiatives aligned with the digital and IT strategy.
- Bachelor’s degree in any field.
- 5+ years of experience as a business analyst.
- Strong experience with a CRM; preference for Salesforce or Microsoft Dynamics.
- Experience communicating with stakeholders.
- Proficiency with Power BI.
- Experience with Microsoft Dynamics or Salesforce.
- Experience with Jira.
- Lead generation experience.
- Master’s degree (preferred).
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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