Register Here to Apply for Jobs or Post Jobs. X

Quality Controller​/Mexican Market

Job in Mayo - Ireland
Posted by FRS Recruitment
Full Time position (Ref. #FRS21305)
Listed on 2019-03-27
Job specializations:
  • IT/Tech
  • Quality Control
    Quality Control Manager
Job Description & How to Apply Below
Quality Controller - Mexican Market

You will work within the Quality function specialising in improving the results of global internet search, with responsibility for the performance of the Mexican market, aligning delivery to customer expectations and general business requirements.

This role will be based on-site in Co. Mayo. The initial contract will be for a period of 10 months.

* Manage the performance of a large number of work-at-home "cloud based" resources, who work on projects to improve the quality of Internet Search results.
* Work within a global team of Quality Controllers, while having specific ownership for defined programs and markets.
* A key responsibility of the role is to research and understand how users interact with the internet, understanding the types of search results that users find helpful.
* Measure adherence of resources to strict sets of guidelines and rules, utilising performance data from a variety of sources.
* Conduct root cause analysis of performance issues on an on-going basis, and to develop corrective action improvement plans.
* The role requires the ability to design, implement and measure the results of quality improvement programs, providing reports and recommendations to management.
* Communicate with peers to leverage best practise & consistency across all markets
* Develop web based eLearning materials to support performance improvement processes and ensure clear understanding of program guidelines.
* When quality performance issues are encountered, the Quality Controller will be required to provide educational support and to improve quality, using technologies such as Online Video Production, Webinar hosting and eLearning.
* The role will require a high degree of confidence and experience using internet based technologies and online research.

Technical Skills & Expectations
* The successful candidate must have strong Microsoft Office skills, especially Excel and PowerPoint.
* Practical experience with SQL an advantage.
* Working knowledge of SharePoint an advantage with practical experience of eLearning content authoring tools such as Adobe Captivate a distinct advantage.
* Experience designing and delivering eLearning content an advantage.
* Fluency in English required, additional language abilities a distinct advantage

For further information, please contact Brian Mahon on 086 7773856

Quality Control, Quality Controller, Mexican, Mexico, SQL, Sharepoint, IT, Information Technology
Position Requirements
High School
Contact Information
Contact Name: FRS Recruitment
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
Some Jobs with related specifications:
today QA Engineer Job in Dublin - Ireland

Software Development, IT/Tech

Position: QA Engineer - Dublin - desired skills - qa engineer - i have an excellent opportunity available for a qa engineer with a...
View this Job

QA Engineer Job

Company: Reperio Human Capital
today Desktop Support Engineer Job in Limerick - Ireland

Support/Help Desk, Computer

Position: DESKTOP SUPPORT ENGINEER  - Desktop Support Engineer - Limerick - €Excellent DOE Plus Benefits - - Our client provides...
View this Job

Desktop Support Engineer Job

today Application Support and Test Analyst Job in Dublin - Ireland

IT/Tech, Software Development

Position: Application Support and Test Analyst (Open to recent graduates) - Application Support and Test Analyst - Competitive Salary -...
View this Job

Application Support and Test Analyst Job

Company: Dell Technologies
today Analyst , Order Management Job in Cork - Ireland

Management, IT/Tech

Analyst I, Order Management - About Us - Digital business requires a digital foundation. VMware compute, cloud, mobility, networking and...
View this Job

Analyst , Order Management Job

Company: Dell Technologies
today Business Systems Analyst Job in Waterford - Ireland

IT/Tech, Software Development

Position: Business Systems Analyst - Waterford - At Sun Life, we work together, share common values and encourage growth and achievement....
View this Job

Business Systems Analyst Job

Company: Sun Life
today WonderWave Architect Job in Cork - Ireland

Management, IT/Tech

WonderWave Architect - Cork - WonderWave/MES - Square One are looking for a WonderWave Architect to come on board for a 6 month...
View this Job

WonderWave Architect Job

Company: Square One Resources
today Senior Network Virtualization Engineer Job in Cork - Ireland

IT/Tech, Software Development

Position: Senior Network Virtualization Engineer - Cork - VMware is the leader in virtualization and cloud infrastructure solutions that...
View this Job

Senior Network Virtualization Engineer Job

Company: VMware
Search for further Jobs Here:
Location Job Location
Employment Category Job Category
Education (minimum level)
LOGIN Area - Jobsite