Register Here to Apply for Jobs or Post Jobs. X

Quality Controller-Mexican Market

Job in Mayo - Ireland
Posted by FRS Recruitment
Contract position (Ref. #FRS21305)
Listed on 2019-09-28
Job specializations:
  • Online
    Online Research
  • Quality Control
    Performance Analysis, Quality Control Manager, Quality Manager
Job Description & How to Apply Below
Quality Controller - Mexican Market
You will work within the Quality function specialising in improving the results of global internet search, with responsibility for the performance of the Mexican market, aligning delivery to customer expectations and general business requirements.

This role will be based on-site in Co. Mayo. The initial contract will be for a period of 10 months.

Responsibilities:
* Manage the performance of a large number of work-at-home "cloud based" resources, who work on projects to improve the quality of Internet Search results.
* Work within a global team of Quality Controllers, while having specific ownership for defined programs and markets.
* A key responsibility of the role is to research and understand how users interact with the internet, understanding the types of search results that users find helpful.
* Measure adherence of resources to strict sets of guidelines and rules, utilising performance data from a variety of sources.
* Conduct root cause analysis of performance issues on an on-going basis, and to develop corrective action improvement plans.
* The role requires the ability to design, implement and measure the results of quality improvement programs, providing reports and recommendations to management.
* Communicate with peers to leverage best practise & consistency across all markets
* Develop web based eLearning materials to support performance improvement processes and ensure clear understanding of program guidelines.
* When quality performance issues are encountered, the Quality Controller will be required to provide educational support and to improve quality, using technologies such as Online Video Production, Webinar hosting and eLearning.
* The role will require a high degree of confidence and experience using internet based technologies and online research.

Technical Skills & Expectations
* The successful candidate must have strong Microsoft Office skills, especially Excel and PowerPoint.
* Practical experience with SQL an advantage.
* Working knowledge of SharePoint an advantage with practical experience of eLearning content authoring tools such as Adobe Captivate a distinct advantage.
* Experience designing and delivering eLearning content an advantage.
* Fluency in English required, additional language abilities a distinct advantage

For further information, please contact Brian Mahon on 086 7773856

Quality Control, Quality Controller, Mexican, Mexico, SQL, Sharepoint, IT, Information Technology
Position Requirements
High School
Contact Information
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
Some Jobs with related specifications:
1 day ago Online Content Analyst Job in Limerick - Ireland

Online, IT/Tech

Position: Online Content Analyst - Limerick - Are you looking for an opportunity to join one of Limerick’s fastest growing Multi -...
View this Job

Online Content Analyst Job

Company: SureCandidate Recruitment (Intl) Limited
3 days ago Social Media Agent with German Job in Dublin - Ireland

Administrative, Online

Position: Social Media Agent with German - Dublin - Job Description - Deine Aufgaben: - Fallanalyse und Lösungen für Kunden bieten...
View this Job

Social Media Agent with German Job

Company: Contract Pharmaceuticals Limited
3 days ago Digital Marketing Executive Job in Rathmines - Ireland

Marketing/PR, Online

Job Description - Digital Marketing Executive - Maternity Cover - I am working with a worldwide company based in north Dublin looking to...
View this Job

Digital Marketing Executive Job

Company: Contract Pharmaceuticals Limited
3 days ago DUTCH Account Coordinator /Online Platform Job in Dublin - Ireland

IT/Tech, Online

Position: DUTCH Account Coordinator /Online search Platform - Dublin - Job Description - The Account Coordinator will support the teams...
View this Job

DUTCH Account Coordinator /Online Platform Job

Company: Contract Pharmaceuticals Limited
3 days ago Account Representative Job in Dublin - Ireland

Customer Service, Online

Position: Account Support Representative - Dublin - Account Support Representative (Advertising) - Based in the heart of Dublin’s Silicon...
View this Job

Account Representative Job

Company: Allen Recruitment Consulting
4 days ago Deutscher Customer Experience Mitarbeiter Job in Dublin - Ireland

Support/Help Desk, Online

Position: Deutscher Customer Experience Mitarbeiter - Dublin - Job Description - Dies ist eine kundenorientierte Rolle, die darauf...
View this Job

Deutscher Customer Experience Mitarbeiter Job

Company: Contract Pharmaceuticals Limited
4 days ago Content Writer Job in Cork - Ireland

Creative Arts/Media, Online

Position: content writer - cork - are you interested in helping shape the content design of a whole new digital experience? - one of our...
View this Job

Content Writer Job

Company: Morgan Mckinley Global
Search for further Jobs Here:
Location Job Location
Employment Category Job Category
Education (minimum level)
LOGIN Area - Jobsite