Personal Banker McAllen Main 10th

Position Overview

Personal Banker – Branch Sales at PNC – McAllen, Texas (Main 10th Street branch). Responsible for strengthening customer relationships and driving sales through a defined customer engagement process.

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Position PNC solutions to generate new revenue and loyalty.
• Drive proactive sales conversations via outbound calling, service‑to‑sales, teller interactions, appointment setting, and lobby engagement.
• Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Leverage ecosystem partnerships and community centers of influence to acquire, expand, and retain relationships.
• Educate customers on managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
• Manage risk by adhering to all policies and procedures, demonstrating sound judgment within established limits.
• Participate in branch daily operations, ensuring completion in an efficient and accurate manner.

• Associate’s degree or equivalent; 3+ years related experience or product knowledge for primary duties.
• Preferred skills include accountability, banking, client loyalty, customer experience, proactive sales, digital awareness, effective communication, and problem solving.
• Experience in retail lending, selling, and understanding customer needs.
• Ability to manage multiple priorities and work within a matrix environment.
• Background check subject to Consumer Financial Protection Bureau regulations.
• No specific certifications or licenses required, but additional education or certifications may be considered.

• Medical, prescription drug, dental, and vision coverage with Health Savings Account option.
• Life, short‑ and long‑term disability insurance; 401(k) with match and pension plan.
• Short‑ and long‑term paid time off, parental leave, and vacation based on eligibility.
• Disability accommodations and inclusive workplace practices.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

Applicants requiring accommodations should email  with “accommodation request” in the subject line and include name, job , and preferred contact method.