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Member Services Associate

Job in McLean - Fairfax County - VA Virginia - USA
Company: Express Employment Professionals
Full Time position
Listed on 2019-06-18
Job specializations:
  • Customer Service
    Bilingual Call Center, Call Center, Customer Service Rep, Entry Level Customer Service
  • Support/Help Desk
Job Description & How to Apply Below
Job Description

Express Employment Professionals is looking for a customer service/member support associate to join a tech company in McLean, VA! *Immediate Start Date*

Member support associates are responsible for executing member verification procedures and providing technical support. This includes responding to all member questions and feedback via phone, e-mail, and live chat and troubleshooting issues.

Job Duties:

· Provide efficient service to customers via telephone, email, and live chat.

· Work with members to troubleshoot issues and provide a working solution.

· Other tasks as assigned.

Shifts vary between 830am-430pm, 1030am-7pm, or 330pm-midnight.

Candidates will be interviewed at the Express Employment Office in Vienna, VA

Position Requirements
Less than 1 Year work experience
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