Telecommunications Specialist

Swift is a privately held, mission‑driven and employee‑focused services and solutions company headquartered in Reston, VA. Its capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and Intelligence Community customers across the country and around the globe. We are looking for an experienced Telecommunications Specialist to join a dynamic communications and field engineering program in McLean, VA.

We are open to candidates with experience in one of these two tracks: operations/crisis communications (OPS) or tactical radio/field communications (TCS).

• Operations (OPS) Track:
  Day shift position with a typical schedule of 5PM–5AM (3 on/4 off, 4 on/3 off) supporting a 24/7 Crisis Communications Operations Center
• Tactical/Field (TCS) Track:
  Standard schedule with OCONUS TDY up to 50% (including hazardous areas as required) and CONUS TDY up to 10%
• Provide satellite voice/data, landline, telephone, secure and non‑secure voice troubleshooting and technical support to the Customer and various government agencies.
• Operate, maintain, monitor, and troubleshoot communications equipment including routers, switches, servers, leased lines, cryptographic systems, UHF radio equipment, and tactical radio platforms (ICOM/Motorola/Harris).
• Support a 24/7 Operations Center environment with a focus on incident and event management, crisis communications, and situational awareness.
• Maintain integrity of multiple high‑speed data links and globally deployed communications systems.
• Develop and maintain network and system monitoring tools; use data analytics and data science tools to innovate best practices for predictive monitoring.
• Provide senior‑level project management, administrative, and engineering support for Customer communications‑based projects.
• Plan, design, install, program, test, and field‑train personnel on tactical radio systems and associated equipment.
• Conduct site surveys and explain technical procedures and results clearly to both technical and non‑technical audiences.
• Maintain familiarity with and apply current installation procedures (CIP), Customer‑specific systems (BASIS, GENESIS), and approval and message preparation requirements.
• Manage project procurement processes; coordinate with Procurement and Logistics teams on purchasing, documentation, and delivery.
• On occasion, provide VIP communications support to senior government officials and executive‑level Staff Officers.
• Adhere to security, safety, counter‑intelligence, and applicable communications policies and procedures.
• Perform extended TDYs in field environments, including dangerous or hostile areas as mission requirements dictate.
• Support field installations, modifications, upgrades, and Tier 1/Tier 2 troubleshooting of equipment and systems.

• 6+ years of relevant professional experience in telecommunications, communications systems, or a related field
• Bachelor's degree in a technical, engineering, or IT‑related field; equivalent relevant experience may be substituted
• Experience providing technical support on a rotational or extended basis across multiple areas of the telecommunications spectrum
• Knowledge of operations, technical, and security requirements for a 24/7 Crisis Communications Facility
• Familiarity with communications hardware and software including switches, routers, servers, STE, IDNX, leased line, cryptographic, and UHF radio equipment
• Experience with tactical communications equipment including ICOM, Motorola, Harris platforms; ability to program and install tactical radio systems
• Direct experience with Customer systems including BASIS, GENESIS, approval memos, and message preparation
• Solid understanding of current installation procedures (CIP) and ability to field‑train personnel
• Ability to maintain integrity of multiple high‑speed data links
• Strong written and oral communication skills; ability to present technical information to both technical and non‑technical audiences
• Ability to handle multiple tasks simultaneously during emergency or high‑tempo situations
• Working knowledge of procurement processes and…