Dynatrace Engineer; Dashboarding & Reporting

Job Description

• Strong hands‑on experience with Dynatrace (SaaS / Managed) platform
• Proven experience in creating Dynatrace dashboards, custom charts, and management‑level reports
• Expertise in Application Performance Monitoring (APM) for web, mobile, and backend applications
• Solid understanding of Dynatrace Smartscape, entities, services, processes, and dependencies
• Experience with Dynatrace Data Explorer, Metrics, Logs, and Events
• Strong knowledge of synthetic monitoring (HTTP monitors, browser monitors)
• Experience in alerting, problem detection, and incident triage
• Hands‑on with Dynatrace One Agents deployment and configuration
• Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized environments (Kubernetes preferred)
• Understanding of infrastructure monitoring (hosts, VMs, CPU, memory, disk, network)
• Exposure to BFSI systems and high‑availability production environments is a strong plus

• Design, develop, and maintain Dynatrace dashboards and executive‑level reports for application, infrastructure, and business KPIs
• Configure and manage Dynatrace monitoring, including services, applications, hosts, and environments
• Enable proactive monitoring and alerting to detect performance, availability, and capacity issues
• Perform root cause analysis using Dynatrace AI and distributed tracing capabilities
• Collaborate with application, infrastructure, cloud, and SRE teams to resolve performance issues
• Customize alerts, anomaly detection, and problem notifications aligned with business SLAs
• Support production monitoring, incident management, and post‑incident analysis
• Ensure dashboards and reports provide actionable insights for engineering and leadership teams
• Contribute to observability best practices, documentation, and operational runbooks

• Strong communication skills with the ability to present monitoring insights to technical and non‑technical stakeholders
• Excellent analytical and problem‑solving abilities
• Ability to work independently in a fast‑paced, high‑availability environment
• Strong collaboration skills across onshore and offshore teams
• Good time management and prioritization skills

• Discretionary Annual Incentive
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support:
  Maternal & Parental Leaves
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
• Salary Range: $130,000-$160,000 a year

BACHELOR OF COMPUTER SCIENCE